UX컨설팅회사 NN/g의 2019 Top 10 UX Video
(nngroup.com)약 2-3분 정도의 짧은 UX 조언들
1.Design Thinking 101
2.How to Empathy Map
3.The Immutable Rules of UX
4.Visibility of System Status
5.Fitts's Law
6.UX vs. Service Design
7.Match Between the System and the Real World
8.Customer Journey Mapping 101
9.Flexibility and Efficiency of Use
10.Consistency and Standards